The agreement
These terms govern the use of reCloud, the service operated by LINEXA CONSULTING ("LineXa", "we") that scans a Google Cloud project, read-only, and lists unused resources, savings and risks. They form the agreement between LineXa and the organisation that opens a reCloud workspace (the "Customer", "you"). Written to be read, not just accepted.
1. Definitions
- Service: reCloud, the web application and the scans, findings and reports it provides, and any update to it.
- Workspace: the Customer's space in the Service, with its own address, users, projects and plan.
- Project: a Google Cloud project that the Customer connects to the Service.
- Scan: one read-only listing of a Project's resources and their configuration.
- Findings: the results of a Scan, such as unused resources, savings, risky settings, missing owners and the reCloud score.
- Customer Data: the descriptions of resources that the Service reads in a Project, the Scan results, and the Workspace's account data.
- Users: the people the Customer lets into its Workspace.
- Plan: the offer chosen on the plans page, with its price and limits.
2. Acceptance and changes
The terms apply from the moment a Workspace is opened for you or you first use the Service. The person who requests or accepts the Workspace confirms they are authorised to do so on behalf of their organisation. The Service is intended for professionals.
We may update these terms. Material changes are announced by e-mail or on this website at least 30 days before they apply. If you do not agree, you may stop using the Service and disconnect your Projects before the change takes effect; continuing to use it afterwards means you accept the new terms.
3. The Service
The Service reads the description of the resources in a Project (names, types, locations, labels and configuration) with one read-only account that you create in your own Project. It lists the resources that look unused, estimates what they cost, flags risky settings and resources with no owner, and gives a score and a ranked list of what to fix first. For each finding it shows the reason, a delete-safety rating and the command to fix it. The Service never changes your cloud and never runs a command for you.
The Service supports Google Cloud, in early access. Support for other clouds, and features announced as coming soon, are not part of the Service until they are released.
4. Workspace and access
After you choose a Plan, we open your Workspace and invite its first owner by e-mail to choose a password. You are responsible for who has access to your Workspace and for everything done through it. Keep passwords confidential, and tell us without delay at support@linexa.eu if you suspect unauthorised use.
Users have a role (owner, admin, analyst, viewer or billing) that limits what they can do. Giving a role to a person is your decision.
5. Connecting your cloud
You confirm that you are entitled to grant the Service read-only access to each Project you connect, and that connecting it does not break your agreements with your cloud provider or with third parties.
You connect a Project by running the setup line yourself in your own Cloud Shell. It enables the APIs the Scan needs and creates the custom role ReCloud scanner (list and describe permissions only, none that reads the data inside a resource). The Service uses a one-hour token and holds no key file. You can end access at any time, with one command or by disconnecting the Project in the Service. You stay responsible for your cloud account and for what your cloud provider charges you.
6. Your responsibility for what you change
Findings are indicative. They are computed from the configuration and usage signals the Service can see, and a flagged resource may still matter to someone. Cost figures are list-price estimates until your billing export is connected: use them to compare and prioritise, not as an invoice.
The delete-safety rating helps you decide but does not replace checking what depends on a resource. We suggest taking a snapshot before you delete. You decide whether to run a command, you run it, and you remain responsible for its effect on your cloud.
7. Acceptable use
- Use the Service only in accordance with the law and these terms.
- Do not connect a Project you have no right to scan, or try to read data of other Workspaces.
- Do not probe or disrupt the Service, or bypass its limits, including the project limit of your Plan.
- Do not copy, reverse engineer or resell the Service, or use it to build a competing product.
8. Plans, prices and payment
The Plans, their prices and their limits are shown on the plans page. Prices are in euros per month, and VAT is added where it applies. Plans are billed monthly and you can cancel at any time; the cancellation takes effect at the end of the month already billed.
The free scan is a free first scan of one Project: a summary of the findings and your top five zombie resources. It creates no obligation to buy. Customers of the early access keep their launch price.
We issue one bill per Workspace per month, due 14 days after it is issued. If a bill stays unpaid after a reminder, we may suspend the Workspace until it is paid. Custom prices, where they apply, are agreed in writing.
9. Money-back guarantee
If reCloud is not worth it for you, write to support@linexa.eu within 30 days of your first payment and we refund your first month in full.
10. Support
Support is provided by e-mail at support@linexa.eu, and a person answers. We work to keep the Service available and to fix incidents quickly, but no specific availability is guaranteed.
11. Intellectual property
LineXa keeps all rights in the Service, its software, documentation and brand. We grant you a non-exclusive, non-transferable right to use the Service for your internal business purposes while your Workspace is open.
You keep all rights in your Customer Data. We use it only to provide the Service to you. Feedback you give us may be used to improve the Service without obligation.
12. Confidentiality
Each party keeps confidential the non-public information it receives from the other and uses it only to perform this agreement. This does not apply to information that is public, already known, independently developed, or that must be disclosed by law. The obligation lasts for the duration of the agreement and three years after it ends.
13. Personal data and where your data is
LineXa handles personal data as described in the reCloud privacy policy. Scan results are hosted in the European Union, and when you disconnect a Project its data is deleted within 30 days. Where LineXa processes personal data on the Customer's behalf in providing the Service, it acts as a processor under the GDPR, follows the Customer's instructions and applies appropriate security measures, as set out in the Data Processing Addendum.
14. Warranties
We provide the Service with reasonable skill and care. Beyond what the law requires, the Service is provided "as is": we do not guarantee that it will be uninterrupted or error-free, that it will find every unused resource or risk, or that it suits a specific purpose. You remain responsible for reviewing what you change and for your cloud configuration.
15. Limitation of liability
Each party is liable only for direct damage it causes. Neither party is liable for indirect damage such as loss of profit, revenue, data or opportunity. LineXa's total liability under this agreement is limited to the fees paid by the Customer for the Service during the twelve months before the event giving rise to the claim.
Nothing in these terms limits liability that cannot be limited by law, including liability for gross negligence or wilful misconduct.
16. Duration and termination
The agreement runs for as long as the Customer has a Workspace. You can end it at any time by cancelling your Plan and disconnecting your Projects. Either party may terminate for a serious breach that is not remedied within 30 days of written notice. We may suspend access immediately where needed to protect the Service or other customers.
You can also end the agreement by deleting your Workspace: an owner does it in Settings, under Delete my account. It takes effect at once and cannot be undone. Bills already issued stay, and nothing more is billed. The read-only account in your Google Cloud project is yours to remove, and the page shows the command.
When a Project is disconnected, its data is deleted within 30 days. Commands you have already run in your cloud are not affected.
17. Governing law and disputes
These terms are governed by French law. The parties will first try to settle any dispute amicably within 30 days of written notice. Failing that, the courts of Paris have exclusive jurisdiction.
18. General
Neither party is liable for failures caused by events beyond its reasonable control (force majeure). If a clause is held invalid, the others remain in force. Failing to enforce a right is not a waiver of it. The Customer may not assign the agreement without LineXa's consent. These terms, together with the Plan chosen, form the entire agreement between the parties.
Questions about these terms: support@linexa.eu.