Zombie Hunter for Jira ("the app") is made by LineXa Consulting ("we"). This policy explains what the app stores and how it handles it.
Where the app runs
The app is built on Atlassian Forge. It runs on Atlassian's infrastructure, and all the data it stores is kept in Atlassian's Forge storage for your Jira site. The app does not send any data outside Atlassian, and we have no copy of your data on our own servers.
What the app stores
For each Jira project where someone opens the app:
- The latest scan result: the health score, ticket counts, and the list of zombie tickets. For each zombie ticket that is its key, summary, status, the rules it broke, the date of its last real activity, and its assignee's Atlassian account ID and display name.
- Overloaded people: the account ID, display name and In Progress count of anyone over the limit.
- Project settings: rule thresholds, labels, the daily scan on/off switch, and which workflow transition to use for Close.
- Scan bookkeeping: progress of a running scan and a lock that stops two scans running at once.
The app doesn't store descriptions, comments, attachments, email addresses, or any other user profile data.
How long it's kept
- Each new scan replaces the previous result.
- Every week the app reports the account IDs it stores to Atlassian's personal data reporting API. When Atlassian reports an account as closed, the app removes that person's account ID and name everywhere they appear. When an account is updated, the app replaces the stored name with the current one.
- When the app is uninstalled, Atlassian deletes all of its stored data.
What the app changes in Jira
The app reads issues, changelogs, comments and project permissions. It changes Jira only when a person clicks Close. It then acts as that person, with their own permissions: it moves the ticket to a Done status and adds a comment that says why it was closed.
Permissions (scopes) it asks for
| Scope | Why |
|---|---|
read:jira-work | read issues, changelogs, comments and transitions to find zombies |
write:jira-work | Close: transition the ticket and add the explanatory comment |
read:jira-user | read assignee names and check project admin rights |
storage:app | keep scan results and settings in Forge storage |
Sharing
We don't sell, share or transfer any data. Only Atlassian (as the Forge host) processes it, under Atlassian's privacy policy.
Contact
Questions or data requests: support@linexa.eu.