The agreement
These terms govern the use of LineXa Studio, the cloud service operated by LINEXA CONSULTING ("LineXa", "we") that turns a visual architecture into infrastructure deployed in the customer's own Google Cloud project. They form the agreement between LineXa and the organisation that creates a workspace ("the Customer", "you").
1. Definitions
- Service: LineXa Studio, its studio, API and admin features, and any update to them.
- Workspace: the Customer's space in the Service, with its users, projects and environments.
- Customer Cloud: the Google Cloud project(s) the Customer owns and connects to the Service.
- Customer Data: the canvases, settings, repository references and other content the Customer puts into the Service.
- Plan: the subscription level chosen by the Customer, as described on the Plans page.
2. Acceptance and changes
The terms apply from the moment a workspace is created or the Service is first used. The person accepting them confirms they are authorised to do so on behalf of their organisation. The Service is intended for professionals.
We may update these terms. Material changes are announced by e-mail or in the Service at least 30 days before they apply. If you do not agree, you may stop using the Service before the change takes effect; continuing to use it afterwards means you accept the new version.
3. The Service
LineXa generates infrastructure configuration from your canvas and deploys it into the Customer Cloud on your instruction. Resources created there remain yours, run in your account and are billed to you by your cloud provider. LineXa does not resell cloud resources.
Features marked "Soon" on our website are on the roadmap and are not part of the Service until they are released.
4. Accounts and access
You are responsible for the accuracy of the information given when signing up, for keeping passwords confidential, and for everything done through your workspace. Tell us without delay at support@linexa.eu if you suspect unauthorised access.
To deploy, you grant LineXa access to the Customer Cloud through the role and service account described in the Service. You can withdraw this access at any time from your cloud project; deployments then stop working until access is granted again.
5. Acceptable use
- Use the Service only in accordance with the law and these terms.
- Do not attempt to access other workspaces, probe or disrupt the Service, or bypass its limits.
- Do not copy, reverse engineer or resell the Service, or use it to build a competing product.
- Do not deploy content or software that is unlawful, malicious, or infringes the rights of others.
6. Plans, fees and payment
Plans and their prices are listed on the Plans page. Fees are stated in euros, excluding VAT, and are payable monthly in advance unless agreed otherwise in writing. Enterprise pricing is agreed by quotation.
Cloud provider charges for resources in the Customer Cloud are not included and are paid by the Customer directly to that provider. Late payment may lead to suspension of the Service after notice, and carries the late-payment penalties and the fixed recovery indemnity provided for by French commercial law.
7. Support
Support is provided through the channels and at the level included in your Plan. We work to keep the Service available and to fix incidents quickly; the current state of the platform is shown on our status page. Unless an Enterprise agreement includes a service level agreement, no specific availability is guaranteed.
8. Intellectual property
LineXa keeps all rights in the Service, its software, documentation and brand. We grant you a non-exclusive, non-transferable right to use the Service for your internal business purposes during your subscription.
You keep all rights in Customer Data and in your source code. The infrastructure configuration generated for your projects may be used by you for those projects, including after the end of your subscription. Feedback you give us may be used to improve the Service without obligation.
9. Confidentiality
Each party keeps confidential the non-public information it receives from the other and uses it only to perform this agreement. This does not apply to information that is public, already known, independently developed, or that must be disclosed by law. The obligation lasts for the duration of the agreement and three years after it ends.
10. Personal data
LineXa processes personal data as described in the Privacy policy below. Where LineXa processes personal data on the Customer's behalf in the course of providing the Service, it acts as a processor under the GDPR, following the Customer's instructions and applying appropriate security measures.
11. Warranties
We provide the Service with reasonable skill and care. Beyond what the law requires, the Service is provided "as is": we do not guarantee that it will be uninterrupted or error-free, or that it suits a specific purpose. You remain responsible for reviewing what you deploy, for your application code, and for the configuration and costs of the Customer Cloud.
12. Limitation of liability
Each party is liable only for direct damage it causes. Neither party is liable for indirect damage such as loss of profit, revenue, data or opportunity. LineXa's total liability under this agreement is limited to the fees paid by the Customer for the Service during the twelve months before the event giving rise to the claim.
Nothing in these terms limits liability that cannot be limited by law, including liability for gross negligence or wilful misconduct.
13. Duration and termination
The subscription runs for the period of the chosen Plan and renews automatically unless cancelled before renewal. Either party may terminate for a serious breach that is not remedied within 30 days of written notice. We may suspend access immediately where needed to protect the Service or other customers.
When the agreement ends, you can export your canvases and generated configuration for 30 days, after which Customer Data held by LineXa is deleted, except where the law requires us to keep it. Resources already deployed in the Customer Cloud stay in your account.
14. References
We may name the Customer as a user of LineXa, with its logo, unless the Customer asks us not to by e-mail.
15. Governing law and disputes
These terms are governed by French law. The parties will first try to settle any dispute amicably within 30 days of written notice. Failing that, the courts of Paris have exclusive jurisdiction.
16. General
Neither party is liable for failures caused by events beyond its reasonable control (force majeure). If a clause is held invalid, the others remain in force. Failing to enforce a right is not a waiver of it. The Customer may not assign the agreement without LineXa's consent. These terms, together with the Plan and any signed order, form the entire agreement between the parties.